Securus Technologies has been on the lead for providing innovative and efficient criminal and civil justice technology. This technology has been especially helpful in providing ease for investigations, assurance for public safety, monitoring, and the correction process.
Customer’s Feedback on their Experience with Securus Technology
Securus Technology serves over 1,200,000 inmates and 3450 law enforcement, public safety, and corrections agencies. Following the development of new services and products in 2016, Securus Technologies received thousands of emails and letters from their clients throughout the entire United States regarding their technology.
One of the clients who was impressed with Securus Technologies LBS software said, “I wanted to take a minute to recognize Securus for their LBS software. Utilizing the LBS software in conjunction with other law enforcement resources, the sheriff’s department has recovered well into the millions in illegal assets, drugs and cash money. There is no doubt that without this software, our job in recovering these items would be much more difficult and in some cases, impossible.”
Other feedbacks which were also posted on the PR Newswire site indicated how this technology has helped deter contraband incidences in various facilities. Several reviews clearly indicated that Securus technology has helped them in conducting investigations, solving cases, and improving the incarceration environment and the public safety.
Positive Features and Accreditation
Securus Technologies is recognized for its diligence and transparency in providing criminal and civil justice technologies. Accordingly, it has the highest rating (A+) and accreditation from the Better Business Bureau. This accreditation was due to Securus positive features such as being transparent, building trust with customers, advertising honestly, being honest about their services and products, integrity, honoring promises, safeguarding privacy, and being responsive to disputes. Securus also has a 4.3 out of 5 satisfaction score for their call center.